The digital partner for SMEs

Microsoft ERP specialists: Dynamics 365 Business Central integrated with Microsoft 365.

10 years of Immense: serving businesses since 2016, with Microsoft ERP experience that goes back to Navision.

Our mission

Simplifying Digital Transformation: Innovation and Excellence for Businesses.

Our mission is to guide companies through their digital transformation journey, optimising and digitalising business processes by implementing Dynamics 365 Business Central integrated with the Microsoft 365 platform.

We believe technology should make work simpler, not more complicated: that is why we always start from people and processes, and only then choose the tools.

Work with us

Our vision

More competitive SMEs, with the same digital tools as large enterprises at sustainable costs.

Services

Our commitment

Solutions that improve efficiency, increase productivity and support sustainable growth.

Our method

Our story

A young company, twenty years of experience

Immense Srls was founded in 2016 by Maurizio Gagino. The goal was to offer businesses a partner specialised in Microsoft ERP, combining technical expertise with a deep understanding of business processes.

At its core is the founder’s professional journey, entirely dedicated to Microsoft business software. It began in 2006 with Navision 2.6 and continued through every version of Microsoft Dynamics NAV, up to today’s Dynamics 365 Business Central. Over these years he has worked as a consultant and developer with several Microsoft partners on NAV and Business Central implementation projects. This gave him a concrete understanding of what customers really need – the same understanding that now guides Immense in delivering innovative business solutions.

Since its founding, Immense has grown day by day, building around this experience a network of senior professionals who share the same way of working.

The journey

From field experience to the birth of Immense

The founder’s first implementations with Navision 2.6, where his expertise in business management processes was born.

2006 · Navision

The beginning

Every version of Dynamics NAV, in projects delivered as a consultant and developer with several Microsoft partners.

Dynamics NAV

The evolution

Immense Srls is founded and today supports businesses with Business Central, Microsoft 365, Power Platform and artificial intelligence.

2016 · Immense

A new company

Expertise

Experience built in the field, project after project

Immense puts at its customers’ disposal the expertise the founder gained in real projects – projects where the ERP had to solve concrete problems in finance, warehousing, manufacturing and sales, often going beyond the standards available at the time.

Finance and management control

A background in accounting, later deepened in management control, makes it possible to fully understand the needs of CFOs and Controllers. This has led to Business Intelligence solutions for treasury and costing, and continuous improvements to finance processes – first on Dynamics NAV and today on Business Central.

Advanced logistics and warehousing

Bin mapping, storage and picking areas, loading and unloading bays, forklift tasks and handheld RF terminals.

Manufacturing and traceability

Production orders, lot and expiry-date management, end-of-line terminals connected to the ERP and guided put-away.

Sales and retail chains

Contract terms, discounts and rebates agreed with buyers, in-store promotion checks, out-of-stock tracking, sales commissions including FIRR and Enasarco calculations.

Business Intelligence and Power Platform

Dashboards for management, finance and sales: from SQL Server tools (Analysis, Integration and Reporting Services) to Power BI, with Power Automate and Power Apps adopted from their earliest releases.

Industry 4.0

Connecting machines to the ERP, thanks to a background in industrial automation.

From the field

The first major project in the Food industry

Maurizio Gagino’s professional journey began at a large food company where Navision handled only accounting and basic inventory: everything else lived in Excel spreadsheets.

The new warehouse

The new warehouse had 9,000 pallet locations. Every location was identified and the advanced warehouse module was implemented. The features available in Business Central today did not exist back then, so custom modules – today’s extensions – were developed. Every operator worked with a handheld terminal, with complete logistics management: storage and picking areas, loading and unloading bays, forklift tasks.

Manufacturing

End-of-line terminals connected to the ERP automatically generated pick-up tasks for forklift drivers and suggested the most suitable storage area. The full production order cycle was then implemented, with lot and expiry-date traceability.

Sales to retail chains

Tools were created to apply the contract discounts and rebates agreed with buyers. Sales agents checked in stores that promotions were actually applied and recorded out-of-stock situations. The result: optimised promotional costs, no more forward buying by customers, and dedicated dashboards for area managers and sales management. Commission management, including FIRR and Enasarco calculations, completed the picture.

The evolution

From Food to every industry, up to apps for Business Central

After this experience, the founder worked with an Italian Microsoft partner that distributed a vertical Food solution on Dynamics NAV in Italy. There he extended the sales features specific to the Italian market, completing the solution.

Collaborations with other partners then brought his projects into new industries: manufacturing, chemicals and services. With the arrival of Industry 4.0, his industrial automation skills, dating back to before 2006, made it easy to connect machines to the ERP.

Today this wealth of experience is the foundation of Immense and its ecosystem of advanced apps for Business Central, designed to fit any business context and process. We always start with an on-site assessment, to identify the solution that truly fits.

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Our values

What guides us every day

Simple values we put into practice in every project, from the first meeting to ongoing support.

Customer focus – we work side by side with businesses and partners.

Practical innovation – technology only where it adds measurable value.

Reliability – clear commitments and data security.

Transparency – defined timelines, costs and responsibilities.

Simplicity – solutions that are easy for everyone to use.

Sustainable growth – projects that grow with your company.

The team

A team of senior professionals, one shared method

Since its founding, Immense has built, project after project, a network of professionals with senior expertise. Each brings a specialisation: industries, processes or technologies. Every day the philosophy, method and know-how gained over twenty years of Microsoft ERP projects are passed on to them. The goal is to keep growing Immense’s offering and ensure every customer receives the right support.

That is why no project depends on a single person. Every customer is assigned a dedicated Senior Advisor who follows the project from analysis to go-live and beyond. Customer knowledge is shared within the team, so continuity of service is always guaranteed. Depending on the needs, the most suitable professionals are involved: development, integrations, data, infrastructure or specific industry expertise.

Maurizio Gagino

Founder & CEO
Consultant/Developer Senior Microsoft Dynamics NAV/Business Central
Defines the method and oversees the quality of every project.

A single point of contact for every customer, from analysis to ongoing support.

Dedicated Senior Advisor

Always the same reference

Senior professionals involved according to the project’s industry and technologies.

Specialist expertise

The right people

Shared method and knowledge: service never depends on a single person.

Guaranteed continuity

Always operational

We are by your side

Dedicated support

Assistance from a team that knows your processes, before, during and after go-live.

Digital check‑up

An analysis of your processes with a roadmap of priorities and estimates: the easiest way to get started.

Learn more

Book your digital check‑up

An analysis of your business processes with a clear roadmap: priorities, timelines and estimates to digitalise your company.

Request the check‑up